Terms of service

Terms of Service

Welcome to Medieval Tents. By accessing or using our website, products, or services, you agree to comply with these Terms of Service and all applicable policies. Please read them carefully.

These Terms apply to all users, including visitors, customers, vendors, and content contributors. If you do not agree, you may not access or use our website or services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.

1. Online Store Terms

  • You must be of legal age in your region to make purchases or have parental consent for minors.
  • You may not use our products or services for illegal purposes.
  • Users must not transmit viruses, worms, or any malicious code.
  • Violation of these terms may result in immediate termination of your account or access to our services.

2. General Conditions

  • We may refuse service to anyone at our discretion.
  • Your content (excluding payment info) may be transferred unencrypted. Payment details are always encrypted.
  • You may not reproduce, resell, or exploit any portion of the website or services without our written consent.

3. Accuracy of Information

  • While we strive for accuracy, product details, historical content, and information may change.
  • Any reliance on the website content is at your own risk.

4. Modifications to Service and Prices

  • Product prices and availability are subject to change without notice.
  • We may modify, suspend, or discontinue products or services at any time without liability.

5. Products & Services

  • Some products are exclusive to the online store and may have limited quantities.
  • Colors and images may vary depending on your monitor.
  • We may limit sales by person, region, or jurisdiction.
  • Products are sold “as is,” and we do not guarantee they will meet your expectations.

6. Billing & Account Information

  • You agree to provide current, accurate information for all purchases and to update account information promptly.
  • We may cancel or limit orders in cases of suspected fraud, misuse, or excessive purchases.

7. Third-Party Tools

  • We may offer access to third-party tools “as is.”
  • Use of such tools is at your own risk, and we are not responsible for third-party content, accuracy, or functionality.

8. Third-Party Links

  • Our website may contain links to third-party sites.
  • We are not responsible for their content, policies, or transactions.

9. User Comments & Feedback

  • Any comments, submissions, or suggestions you provide may be used by us without obligation, compensation, or confidentiality.
  • You may not submit content that violates others’ rights, is unlawful, defamatory, or contains malware.

10. Personal Information

Our Privacy Policy governs personal data collection and usage.

11. Errors, Inaccuracies & Omissions

  • We are not liable for typographical errors, inaccuracies, or omissions in product descriptions, pricing, shipping, or promotions.
  • We reserve the right to correct such errors and cancel orders as needed.

12. Prohibited Uses

You may not use the site to:

  • Violate laws or intellectual property rights
  • Harass, abuse, or discriminate against others
  • Upload viruses, spam, or malicious content
  • Interfere with website security

13. Disclaimers & Limitations of Liability

  • Services and products are provided “as is” and “as available.”
  • We do not guarantee uninterrupted, error-free use.
  • To the maximum extent permitted by law, we are not liable for any direct or indirect damages arising from your use of our services or products.

14. Indemnification

You agree to defend, indemnify, and hold harmless Medieval Tents, its employees, affiliates, and partners from claims arising from your violation of these Terms or applicable laws.

15. Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16. Termination

  • Either party may terminate these Terms at any time.
  • Termination does not affect obligations incurred prior to termination.

17. Entire Agreement

These Terms, along with our policies, constitute the full agreement between you and Medieval Tents, superseding prior agreements.

18. Governing Law

These Terms are governed by the laws of the United Kingdom.

19. Changes to Terms of Service

We may update these Terms at any time by posting changes on our website. Your continued use constitutes acceptance of any updates.

20. Contact Information

Office Address: 2A Sunnydene Avenue, London, ENG, E4 9RE, United Kingdom

Phone: 020 3051 5708

Email: medievaltentstore@gmail.com